Infrastructure Support scales with you
Montran’s Infrastructure Support offers a cloud-based foundation for banking and payments, allowing institutions to scale confidently.
Key Capabilities
24/7 Support
Comprehensive and complete round-the-clock application support services available both on-site at your physical location and off-site through remote assistance and virtual connectivity.
Performance Care
Proactive preventive maintenance activities designed to monitor system health, identify potential issues before they impact operations, and ensure consistently high system uptime and availability.
App & DB Support
Application and database administration services, including performance optimization, configuration management, and proactive system tuning to improve operational performance and stability.
Technical
Highlights
Dedicated Technical & Maintenance Support
Technical teams manage and maintain infrastructure operations, ensuring smooth functionality and support.
Business Continuity & Resilience Planning
Redundancy mechanisms and recovery protocols ensure continuous service availability during system disruptions.
Supports Core 
Montran Solutions
Infrastructure for API Mandate, Clearing Gateway connections (RTGS, NEFT, UPI, IMPS, NACH), and Payment Hub.
Scalable, Future-
Ready Architecture
Built to scale on demand and 
adapt to changing payment volumes, technologies, and regulations.
Montran delivers a complete high-end virtual application setup hosted in a secure, extensible cloud environment.
Client Success
Vineeth Panicker, Senior Technical Lead at Montran, explains how the database operations team ensures every payment transaction runs smoothly on a robust foundation—bridging application and database support to meet evolving client needs.
FAQs
01
What is Montran’s Infrastructure Support service?
Montran’s Infrastructure Support provides a fully managed, cloud-based environment that hosts and supports critical banking and payment systems with high availability and resilience.
02
Does Infrastructure Support eliminate the need for in-house infrastructure?
Yes. The service removes the burden of infrastructure ownership and maintenance, reducing capital expenditure while ensuring secure, scalable operations.
03
How does Montran ensure high availability and uptime?
Infrastructure Support includes built-in redundancy, resilience planning, and continuous monitoring to ensure stable, always-on performance for payment and banking platforms.
04
What solutions are supported under Infrastructure Support?
The service supports key Montran platforms such as API Mandate, Clearing Gateway connections (RTGS, NEFT, UPI, IMPS, NACH), and the Payment Hub.
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